Privacy Policy

Last Updated: 2025

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us. We are committed to safeguarding your data and complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are a roofing company operating in the United Kingdom. This website is designed to help customers contact us, request estimates, and learn more about our roofing services.

2. Information We Collect

We only collect information that is necessary to respond to your enquiry or provide our services. This may include:

• Your name
• Your phone number
• Your email address
• Your address or project location
• Any details you provide about the roofing work required
• Messages or attachments submitted through contact or estimate forms

3. How We Use Your Information

Your information is used strictly for business purposes, including:

• Responding to your enquiry
• Providing roofing estimates or bookings
• Contacting you about your project
• Sending service information you requested
• Improving our services and customer experience

We do NOT sell, rent, or share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your information under the following lawful bases:

• Legitimate Interest: To respond to enquiries and operate our business.
• Consent: When you submit forms or request contact.
• Contract: When preparing or delivering roofing services you requested.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Your information is stored securely and only accessed by authorised personnel as necessary to provide our services.

6. Data Sharing

We do not sell or trade your personal information. We may share information only in the following scenarios:

• With trusted service providers who assist in running our website or business (e.g. hosting, email systems)
• If legally required (e.g. compliance with court orders)
• To carry out agreed services, such as visits to your property

7. Cookies & Website Tracking

Our website may use cookies or analytics tools to understand visitor behaviour and improve user experience. These do not personally identify you and are used solely for performance and security.

8. How Long We Keep Your Data

We retain your information only as long as necessary to respond to your enquiry, carry out roofing services, or meet legal obligations. We do not keep unnecessary data.

9. Your Data Protection Rights

You have the following rights under the UK GDPR:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to restrict processing
• Right to object to processing
• Right to data portability

To exercise any of these rights, simply contact us using the details provided on this website.

10. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is used, you can contact us at:

Email: superiortradesolutions@gmail.com

Phone: 01614100824

Address: 1 Goodall St., Bury BL9 0JY, United Kingdom